Germany - English
Legal Support
Accessibility (per status):
- Asylum Seekers: Have access to asylum procedure counselling and legal aid during the asylum process under the Asylum Seekers Benefits Act; special procedural guarantees may apply to vulnerable groups including LGBTQI+ applicants. Authorities must assess risk assuming sexual orientation/gender identity is openly lived in the country of origin.
(https://www.bmbfsfj.bund.de/resource/blob/257164/6c90795e9e59264b58bb6949099b560f/gewaltschutzstrategie-der-bundesregierung-englisch-data.pdf). - Refugees: Refugee Counselling Integration: state-supported counselling specifically for recognized refugees, helping with residence permits, integration, social services, and language courses. (https://www.bamf.de/EN/Themen/Integration/integration-node.html)
A map of counseling services across Germany find here: https://www.queerrefugeeswelcome.de/en/locations - Migrants: Migration Counselling for Adult Immigrants (MBE) – free advice on residence law, work, housing, and integration for migrants (non-refugee). https://www.migrationsberatung.org/en/about-mbe
Stakeholders:
- Asylum Seekers: Associations and NGOs such as Proasyl, PlanB Social, LSVD Berlin‑Brandenburg, etc. offer legal support, consultations or counselling for asylum seekers. The Informationsverbund Asyl und Migration also offers basic information on https://basiswissen.asyl.net
- Refugees: German Red Cross (https://www.drk.de/en/services-germany/integration-migration-and-participation/refugee-relief-in-germany/) through the refugee counselling centres. Caritas Refugee Support (https://www.caritas.de/hilfeundberatung/onlineberatung/migration/englisch) also help by offering free legal advice, support in asylum procedures, and referral to lawyers for migrants and refugees facing deportation or complex legal cases. Further support and legal counselling is also available through the website of Flüchtlingsrat Berlin e.V.
(https://fluechtlingsrat-berlin.de/recht-und-rat/) - Migrants: Free migration counselling for adult migrants (Migrationsberatung für erwachsene Zuwanderer – MBE) is funded by the Federal Office for Migration and Refugees (BAMF) and delivered nationwide by major welfare organisations (https://www.bamf.de/EN/Themen/Integration/ZugewanderteTeilnehmende/BeratungErwachsene/beratung-erwachsene-node.html). As per Arbeiterwohlfahrt (https://www.awo.org) German Caritas Association (https://www.caritas.de) Diakonie Deutschland (https://www.diakonie.de) Deutscher Paritätischer Wohlfahrtsverband (https://www.der-paritaetische.de) and German Red Cross (https://www.drk.de), these organisations provide counselling on residence status, social benefits, labour market access, recognition of qualifications and integration pathways.
Health Services
Accessibility (per status):
- Asylum seekers: receive healthcare under the Asylum Seekers Benefits Act (Asylbewerberleistungsgesetz – AsylbLG). During the first period of stay, treatment covers acute illnesses, pain, pregnancy care, vaccinations and necessary preventive care; access is usually organised through treatment vouchers issued by local social welfare offices. After an extended stay, access may be expanded to regular statutory healthcare depending on federal state arrangements (https://www.germany4ukraine.de/hilfeportal-en/health-insurance).
- Refugees: enrolled in the statutory health insurance system and access healthcare under the same conditions as nationals, including specialised treatment, sexual and reproductive health services, HIV treatment and medically necessary gender-affirming care (according to Social Code Book V)
- Migrants: covered by statutory or private health insurance and access healthcare under the same conditions as nationals (Federal Ministry of Health: https://www.bundesgesundheitsministerium.de)
Stakeholders:
- Asylum Seekers: Local social welfare offices provide treatment vouchers and organise access to medical care; public health offices provide vaccinations and counselling (https://www.bamf.de). NGOs such as Caritas Germany (https://www.caritas.de), Diakonie Germany (https://www.diakonie.de) and German Red Cross (https://www.drk.de/en/services-germany/integration-migration-and-participation/refugee-relief-in-germany/) assist with appointment scheduling, accompaniment and interpretation. Medibüros / Medinetz networks support persons facing barriers to healthcare access (https://www.medibueros.org).
- Refugees: enrolled in the statutory health insurance system and access general practitioners and specialists through this insurance under the same conditions as nationals; statutory health insurance funds, Deutsche Aidshilfe provides HIV/STI counselling and prevention services (https://www.aidshilfe.de) (queerrefugeeswelcome.de) Welfare organisations such as Caritas, Diakonie and AWO support navigation of the healthcare system.
- Migrants: Access health care services through General practitioners, specialists and hospitals within the German system ; counselling and mediation are available through migration counselling centres (MBE programme) (https://www.bamf.de/EN/Themen/Integration/ZugewanderteTeilnehmende/BeratungErwachsene). Community organisations such as Queer Refugees Deutschland support LGBTQI+ persons in accessing appropriate healthcare (https://www.queer-refugees.de).
Mental Health / Psychological Support
Accessibility (per status):
- Asylum Seekers: Psychological treatment is available where necessary for acute illness or trauma; victims of persecution can receive specialised counselling through psychosocial centres, although treatment must usually be medically justified under the Asylum Seekers Benefits Act (https://www.asyl.net/themen/sozialrecht/asylbewerberleistungsgesetz) (https://www.refworld.org/legal/legislation/natlegbod/1997/de/147421)
- Refugees: Recognised refugees have full access to psychotherapy and psychiatric treatment through statutory health insurance upon referral (Social Code Book V: https://www.gesetze-im-internet.de/sgb_5/).
- Migrants: with health insurance can access psychotherapy and psychiatric services under the same conditions as nationals (according to Federal Ministry of Health)
Stakeholders:
- Asylum Seekers: Psychosocial Centres for Refugees and Victims of Torture (BAfF network) provide trauma-informed counselling and therapy (https://www.baff-zentren.org); reception centre social workers support access to care.
- Refugees: Psychosocial Centres for Refugees and Victims of Torture (BAfF network) provide trauma-informed counselling and therapy (https://www.baff-zentren.org);
- Migrants: Private and insurance-funded therapists, counselling centres and community organisations provide psychological support (https://www.bamf.de/EN/Startseite/startseite_node.html)
Social Welfare
Accessibility (per status):
- Asylum Seekers: You can apply for benefits under the Asylum Seekers Benefits Act in principle if your disposable income and assets have been used up or are insufficient to live on and you do not receive any benefits under the German Social Security Code
(https://sozialplattform.de/en/benefits-under-asylum-seekers-benefits-act-0). Persons without sufficient income receive basic support including accommodation, food, clothing and financial allowance. - Refugees: After recognition, beneficiaries of protection access the regular social assistance system (citizen’s income) under Social Code Book II or XII depending on ability to work. (https://www.germany4ukraine.de/EN/arbeit-und-soziales/ukrainer-sozialleistungen/seite_node.html) (https://asylumineurope.org/wp-content/uploads/2025/06/AIDA-DE_Temporary-Protection_2024.pdf)
- Migrants: Migrants with residence permits may access social benefits depending on employment status and contribution history (https://www.arbeitsagentur.de) (https://www.bmas.de/EN/Europe-and-the-World/International/International-Employment-and-Social-Policy/international-employment-and-social-policy.html)
Stakeholders:
- Asylum Seekers: Municipal social welfare offices and reception centres administer benefits (https://www.bamf.de)
- Refugees: Jobcenters provide financial support and integration assistance (https://www.arbeitsagentur.de/arbeitslos-arbeit-finden/buergergeld/infos-fuer-menschen-aus-dem-ausland)
- Migrants: Migration counselling for adult migrants (MBE programme) delivered by welfare organisations such as Caritas, Diakonie and AWO
(https://www.bamf.de/EN/Themen/Integration/ZugewanderteTeilnehmende/BeratungErwachsene).
Housing and Accommodation
Accessibility (per status):
- Asylum Seekers: Asylum seekers are accommodated in reception centres and collective accommodation assigned by federal states; relocation is restricted during the initial reception phase (Asylum Act). Vulnerable persons, including LGBTQI+ applicants, may be placed in separate or protected accommodation where available (according to BAMF protection guidelines: https://www.bamf.de)
(https://asylumineurope.org/reports/country/germany/reception-conditions/housing/types-accommodation/) - Refugees: After recognition, refugees must leave reception centres and access municipal housing or the private rental market with support from social welfare offices (Social Code Book II) (https://www.germany4ukraine.de/EN/unterkunft-fuer-ukrainer/unterbringung-und-wohnraum-fuer-gefluechtete/seite_node.html)
- Migrants: Migrants access housing through the regular housing market; low-income households may apply for housing benefit (Wohngeld) (https://www.make-it-in-germany.com/en/living-in-germany/housing-mobility/housing-registration) (https://www.bmi.bund.de)
Stakeholders:
- Asylum Seekers: State reception authorities manage accommodation (https://www.bamf.de); German Red Cross, accommodation management and social support (https://www.drk.de/en/services-germany/integration-migration-and-participation/refugee-relief-in-germany/); PRO ASYL, legal advice on accommodation rights (https://www.proasyl.de).
- Refugees: Queer Refugees Deutschland, support finding safe housing for LGBTQI+ persons (https://www.queer-refugees.de). AWO (Arbeiterwohlfahrt) – housing counselling (https://www.awo.org). ORAM (https://www.oramrefugee.org/help-for-lgbtiq-refugees-in-europe) (https://www.oramrefugee.org/post/meet-maryna-an-oram-volunteer-making-a-difference-in-germany). LSVD – Verband Queere Vielfalt (https://rainbow-shelter.de/) Queerhome – Wohnraumberatung für LSBTIQ+ in Berlin (https://queerhome.de)
- Migrants: Municipal housing offices and welfare organisations provide housing advice; Migrationsberatung für Erwachsene Zuwanderer (MBE) counselling network (https://www.bamf.de/EN/Themen/Integration/ZugewanderteTeilnehmende/BeratungErwachsene).
Language and Education
Accessibility (per status):
- Asylum Seekers: Access to integration and language courses depends on country of origin and residence prospects; many federal states provide initial orientation courses:
- Arabic: reception centres often provide interpretation and translated materials. BAMF statistics
- Farsi/Dari: interpretation regularly provided. https://www.bamf.de/EN/Themen/Statistik/statistik-node.html
- Ukrainian/Russian: language support exists in reception centres as needed. BAMF asylum info
- Refugees: Recognised refugees have a legal entitlement to integration courses including language and civic education
- Arabic: Recognised refugees often access integration courses with Arabic-speaking support. BAMF integration courses
- Farsi/Dari: Refugees from Afghanistan and Iran frequently receive integration support with Dari/Farsi mediation. BAMF integration courses
- Ukrainian/Russian: Those granted protection from Ukraine have access to schooling and integration courses with Ukrainian language assistance. BAMF Ukraine info
- Migrants: Migrants with residence permits can participate in integration courses and vocational language training depending on residence status
- Farsi/Dari: Counselling and integration programmes support Persian-speaking humanitarian and family-reunification migrants. BAMF MBE counselling
- Turkish: interpretation widely available due to established Turkish-speaking community. Destatis migration data
- Ukrainian/Russian: Ukrainian nationals under temporary protection access language and education programmes via integration services. (BAMF integration courses)
Stakeholders:
- Asylum Seekers: Adult Education Centres (Volkshochschulen – VHS) provide German language courses and literacy programmes at local level (https://www.volkshochschule.de).
- Refugees: Kirchliche Hochschulangebote and university welcome programmes support refugee access to higher education (https://www.uni-assist.de/en/how-to-apply/get-information/information-for-refugees/)
- Migrants: MBE counselling services (https://www.bamf.de/DE/Themen/Integration/ZugewanderteTeilnehmende/Integrationskurse/integrationskurse-node.html) offer integration courses that combine German language learning with orientation about society, law, and culture, as well as additional programmes for early language acquisition and vocational language support. IQ Network integration programmes (https://netzwerk-iq.de/en/offers/iq-good-practice/counselling-and-job-training-of-migrants/individual-support-for-full-professional-recognition) support migrants with language diagnostics, intercultural training, and guidance to navigate educational opportunities alongside professional recognition.
Employment and Job Assistance
Accessibility (per status):
- Asylum Seekers: Employment allowed after a waiting period and approval by immigration authorities; priority checks may apply depending on labour market conditions (Residence Act) (https://asylumineurope.org/reports/country/germany/reception-conditions/employment-and-education/access-labour-market/)
- Refugees: Recognised refugees have unrestricted access to the labour market (https://asylumineurope.org/reports/country/germany/reception-conditions/employment-and-education/access-labour-market/) (https://handbookgermany.de/en/category/work)
- Migrants: Migrants may work depending on residence permit type; skilled workers may access employment immediately (Federal Employment Agency) (https://www.make-it-in-germany.com/en/visa-residence/skilled-immigration-act) (https://www.arbeitsagentur.de/)
Stakeholders:
- Asylum Seekers: Job centers and Employment Agency provide counselling (https://www.arbeitsagentur.de/int/de/menschen-aus-dem-ausland) (https://www.netzwerk-iq.de)
- Refugees: Federal Employment Agency job placement services (https://www.arbeitsagentur.de/int/de/menschen-aus-dem-ausland); Chambers of Commerce and Industry (IHK) recognition counselling (https://www.ihk.de); Handwerkskammer vocational access (https://www.hwk.de); Mentoring program “Brücken bauen” https://queer-refugees.de/bruecken-bauen-wie-ein-mentoring-programm-queere-gefluechtete-fuer-den-deutschen-arbeitsmarkt-staerkt/; Tent Deutschland (https://www.tent.org/deutschland/)
- Migrants: Recognition counselling centres “Anerkennungsberatung Deutschland” (https://www.anerkennung-in-deutschland.de); MBE counselling services (https://www.bamf.de); IQ Network integration programmes (https://www.netzwerk-iq.de). Additional contextual information on labour market integration of refugees and migrants is available via Cedefop: https://www.cedefop.europa.eu/en/news/germany-refugees-and-asylum-seekers-navigating-german-labour-market
Social Support and Community Integration
Accessibility (per status):
- Asylum Seekers: Access to community support depends on reception centres and local NGOs; participation in peer networks and social activities is often facilitated by non-profit organisations (https://www.bamf.de).
- Refugees: Recognised refugees can join community initiatives, mentoring programs, and social clubs; integration courses often include social orientation and community activities (BAMF integration course info: https://www.bamf.de).
- Migrants: Migrants may participate in local clubs, volunteer projects, and intercultural initiatives; municipal programmes often offer community integration projects (https://www.bmi.bund.de) (https://www.bamf.de/EN/Service/ServiceCenter/Buergerservice/buergerservice-node.html)
Stakeholders:
- Asylum Seekers: ArrivalAid – Offers assistance with asylum procedures, counselling and social support programmes that also serve newly arrived asylum seekers (https://arrivalaid.org/anhoerungsbegleitung-klagebegleitung/get-hearing-assistance/).
UNHCR Germany – Offers information, referral to services and support tools for asylum seekers (https://help.unhcr.org/germany/where-to-seek-help/). - Refugees: Local mentoring & community networks – Train of Hope associations which facilitate social integration and community involvement at the municipal level (https://trainofhope-do.de/arbeitskreise). W2eu – website regrouping contacts providing support for refugees in various cities (https://w2eu.info/en/countries/germany/contacts#N1VrvD9eT99lPO1b) consultations free of charge regarding immigration, refugee, social and criminal law; adresses and links to consulting organisations and other social services; Service to appointments with doctors or the authorities; free language courses. ex: Kub Berlin (www.kub-berlin.org) or BBZ (https://bbzberlin.de/); or Xenion (https://www.xenion.org/). REFUGIO – trauma and psychosocial support and refugee rights counselling (with specialized services for queer refugees in some branches). They can get support in asylum procedure & residence perspectives, access to medical care, housing and accommodation, networking & community activities. (https://www.refugio-thueringen.de/queer-flucht-info). CARITAS – Catholic welfare organization providing broad (queer) refugee support: psychotherapy & safe spaces for queer refugees (e.g., in Mainz) explicitly welcoming them into their psychosocial therapy programs and emphasize sensitive dialogue about trauma and identity. (https://www.caritas.de/go-on-queere). DIAKONIE – broad refugee services across Germany through regional offices, with a commitment to equality and non‑discrimination, for all refugees, therefore including queers. (https://www.diakonie.de/informieren/infothek/aktuelles/themen/migrationsfachdienste)
- Migrants: Jobcenters & Municipal employment support services – Public actors that support labour-market access and community integration for migrants. Local intercultural initiatives and migrant-led organisations – Community groups that offer cultural activities, language support, and networking opportunities (varies by municipality).
LGBTQI+ Specific Support / Community Groups
Accessibility (per status):
- Asylum Seekers: Specialised support groups exist mainly in urban areas; participation may be voluntary but protected by confidentiality. Counselling and safe spaces address discrimination, social isolation, and legal guidance
- Refugees: Access to nationwide initiatives for LGBTQI+ refugees, including advocacy, empowerment, and safe housing projects
- Migrants: LGBTQI+ migrant-specific groups exist to provide counselling, cultural mediation, and peer support. Services often require prior registration or referral.
Stakeholders:
- Asylum Seekers: Queer Refugees Deutschland – legal counselling, safe housing, peer support (https://www.queer-refugees.de); Schwulenberatung Berlin – crisis support, community activities (https://www.schwulenberatungberlin.de); Rosa Strippe e.V. (Düsseldorf) – safe space and networking for LGBTQI+ refugees (https://www.rosastrippe.de)
- Refugees: LSVD – advocacy, information on legal rights, empowerment (https://www.lsvd.de); Queer Refugees Welcome – mentoring, social integration, awareness (https://queer-refugees-welcome.de); TransInterQueer e.V. (Berlin) – support for trans* refugees, counselling (https://www.transinterqueer.org).
- Migrants: Caritas Migration & Diversity – targeted support for queer migrants (https://www.caritas.de); Diakonie Diversity Services – counselling and social activities in various cities and federal states across Germany (https://www.diakonie.de); AWO Integration Programmes – peer mentoring and community networks
(https://www.awo.org).
Emergency and Crisis Support
Accessibility (per status):
- Asylum Seekers: Hotlines and shelters for LGBTQI+ asylum seekers are available in major cities; access depends on registration at reception centres
- Refugees: Recognised refugees can access national emergency support including crisis counselling, domestic violence shelters, and specialised LGBTQI+ services
- Migrants: Migrants in urgent need can also contact crisis hotlines, legal emergency counselling, or LGBTQI+ community support organisations.
Stakeholders:
- Asylum Seekers: Queer Refugees Deutschland – emergency counselling, safe accommodation (https://www.queer-refugees.de); Schwulenberatung Berlin – crisis hotline and support (https://www.schwulenberatungberlin.de); Notruf / TelefonSeelsorge – 24/7 crisis line, including multilingual support (https://www.telefonseelsorge.de).
- Refugees: LSVD – emergency support and advocacy (https://www.lsvd.de); TransInterQueer e.V. – crisis support for trans* refugees (https://www.transinterqueer.org); AIDS-Hilfe : medical and psychosocial emergency support (https://www.aidshilfe.de)
- Migrants: Caritas Crisis Counselling – emergency support for migrants including LGBTQI+ (https://www.caritas.de); Diakonie Notfallhilfe – shelters, legal advice, and counselling (https://www.diakonie.de)
Other Services
Accessibility (per status):
- Asylum Seekers: Access to anti-discrimination counselling and protection services when facing harassment or violence, including cases based on sexual orientation or gender identity; support organisations may assist with documentation of incidents and communication with authorities (Federal Anti-Discrimination Agency: https://www.antidiskriminierungsstelle.de). Access to legal gender recognition procedures is limited before residence status stabilisation but counselling is available.
- Refugees: Protected under the General Equal Treatment Act (AGG) and may file discrimination complaints in employment, housing and services. They can also initiate legal gender and name change procedures under the Self-Determination Act (Selbstbestimmungsgesetz) (Federal Ministry of Justice: https://www.bmj.de)
- Migrants: Migrants with residence permits can access anti-discrimination protection, victim support services and legal gender recognition procedures under the same conditions as nationals (https://www.antidiskriminierungsstelle.de).
Stakeholders:
- Asylum Seekers: Federal Anti-Discrimination Agency (ADS) – counselling on discrimination cases (https://www.antidiskriminierungsstelle.de); PRO ASYL – legal information and rights counselling (https://www.proasyl.de); Queer Refugees Deutschland – support in reporting violence and navigating authorities (https://www.queer-refugees.de)
- Refugees: LSVD (Lesben- und Schwulenverband Deutschland) – legal guidance and rights awareness (https://www.lsvd.de); TransInterQueer e.V. – counselling on gender recognition procedures (https://www.transinterqueer.org); Victim Support “Weisser Ring” – assistance after hate crimes (https://weisser-ring.de)
- Migrants: Migration counselling centres (MBE) – administrative and civic participation guidance (https://www.bamf.de); Caritas & Diakonie anti-discrimination counselling services – mediation and support (https://www.caritas.de ; https://www.diakonie.de); Federal Anti-Discrimination Agency – complaints and legal information (https://www.antidiskriminierungsstelle.de); All: Handbook Germany (https://handbookgermany.de/de/lgbtiq